Warranty Policy

PhonesM Store provides a warranty of 3 to 12 months depending on the phone. The warranty period is shown on each product page.

What the Warranty Covers

The warranty covers hardware defects that occur during normal use.

This includes problems with the phone and its components, including a replaced battery, as long as the problem is not caused by physical damage, liquid or misuse.

What the Warranty Does Not Cover

The warranty does not cover damage caused by drops, cracks, impact, liquid, misuse or other physical damage.

It also does not cover problems caused by unauthorised repair, opening or modification of the phone.

Software problems are not covered by the warranty.

Warranty Service

If your phone develops a problem during the warranty period, please contact PhonesM Store. We will check the phone and confirm whether the problem is covered by the warranty.

For a covered problem, we will repair the phone or replace the faulty component.

If the phone cannot be repaired and a suitable replacement is not available, we will provide a refund.

Warranty Period

The warranty period for each phone is shown on the product page and sales invoice.

Contact Us

For warranty questions or to report a problem, please contact us:

Customer Support: support@phonesmumbai.com