Return & Replacement Policy

PhonesM Store accepts returns or replacements within 7 days of delivery if the phone does not match the product description or has a problem.

When You Can Return or Replace a Phone

You can request a return or replacement if the phone is significantly different from the information shown on the product page or has a problem that was not mentioned in the product description.

Return Conditions

The phone must be returned in the same condition as when it was delivered, without new physical or liquid damage.

All items supplied with the phone should also be returned.

Refund or Replacement

If your return is approved, you can choose a refund or a replacement.

If you choose a replacement, we will provide another suitable phone, subject to availability.

Return Shipping

PhonesM Store will arrange and pay for the return of an approved return or replacement.

How to Request a Return or Replacement

Please contact PhonesM Store within 7 days of delivery and describe the problem or difference from the product description. We may ask for photos or other information to check the issue.

Contact Us

For return or replacement requests, please contact us:

Customer Support: support@phonesmumbai.com