Privacy Policy

PhonesM Store respects your privacy and handles your personal information only as needed to operate our website, process orders and provide customer support.

Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address and order details.

We may also collect technical information such as your IP address, browser type, device information and basic information about how you use our website.

How We Use Your Information

We use your information to process and confirm orders, arrange delivery, contact you about your order and provide customer support.

We may also use your information to handle returns, replacements and warranty requests, and to respond to questions or other requests you send to us.

Cookies

Our website may use cookies and similar technologies to keep the website working properly, remember certain preferences and understand how visitors use the website.

You can control or disable cookies through your browser settings. Some parts of the website may not work properly if certain cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share information with service providers when necessary to complete your order or provide a service. This may include delivery partners, website or hosting providers, email or communication services and other providers that help us operate the website and fulfil orders.

We may also disclose information where required by law or to protect our rights and prevent fraud or misuse of our website.

Payments

PhonesM Store currently accepts Cash on Delivery for eligible orders and payments at our store. We do not collect or store online card or other online payment details through our website.

Data Security

We take reasonable steps to protect the personal information we hold from unauthorised access, loss or misuse. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

How Long We Keep Your Information

We keep personal information for as long as it is needed for the purposes described in this policy, including processing orders, providing support, handling returns and warranty claims, and meeting legal or business requirements.

Your Requests

You can contact us if you want to ask about the personal information we hold about you, request correction of inaccurate information, or ask about deletion of your information where applicable.

Changes to This Policy

We may update this Privacy Policy when our website, services or privacy practices change. Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

PhonesM Store
B-412, 4th Floor, Saba Palace, 4th Road
Khar, Ram Krishna Nagar, Khar West
Mumbai, Maharashtra 400052, India

Customer Support: support@phonesmumbai.com